Have You Ever Said Yes When You Meant No?

The quiet patterns that decide before we do A message came in on a Tuesday afternoon, and before I had finished reading it I had already begun typing my reply. Yes. Of course. Happy to. The request was reasonable — a favour, a little extra work, nothing out of the ordinary. What caught me was… Continue reading Have You Ever Said Yes When You Meant No?

The Moment Before the Anger: Where the Boundary Was Needed All Along

We notice the anger because it's loud. The decisions that preceded it were almost silent. A reflection on capacity, the quiet yeses, and the boundary that was needed several decisions before the reaction ever arrived.